The quality of our services is a priority for BIC Bizkaia Ezkerraldea as it is directly related to the satisfaction of the people and companies that use them on a daily basis. This is one of our main goals. In addition, sustainability is a key value in our organisation, so that we develop a policy based on the protection of the environment.
As proof of this, we have introduced an integrated Quality and Environmental Management System in accordance with the following standards: UNE EN ISO 9001:2008 and 14001:2004. We are confident that this ensures added value to our users, in addition to a firm commitment to continuous improvement.